MonsteraX utilizes the Stripe payment platform for all payments. Once your item sells you must connect your banking information to Stripe to receive payment & mark the plant as 'Shipped' in the order page to initiate the process. When the process is initiated, the payout is 10 days. When the buyer receives the plant, they should mark it "received". This will expedite the window to 4 days.
The reason for the process is to ensure the plant arrives for added safety to the customer. It also creates a reasonable 4 day window in order for buyers to make dispute claims, eliminating concern for claims to occur months after plants have been in the buyers possession.